The Samsung team has been doing some wonderful job. The recall of their Galaxy Note 7 Devices, analyzing cause of errors(explosion or overheating), bringing together experts in the field of technology to investigate the issue and reporting back to the community is a very laudable development. As some of the professors who participated in the project clearly stated that, it is not for Samsung alone but the fact finding will be very useful for the whole industry.
Different reports and cases have been filed as to what the cause of this problem could have been. Read this one from www.bgr.com/ website
"According to a new report from Bloomberg that cites multiple anonymous sources, Samsung saw the leaks and rumors leading up to Apple’s recent iPhone 7 and iPhone 7 Plus launch, and it identified an opening. All of the chatter ahead of Apple’s new iPhone launch suggested that this year’s new iPhone lineup was going to be boring and dull. As a result, Samsung thought it could rush out the new Galaxy Note 7 and steal Apple’s thunder with a gorgeous design and some hot new features like a built-in iris scanner.
From Bloomberg:
Earlier this year, managers at the South Korean company began hearing the next iPhone wouldn’t have any eye-popping innovations. The device would look just like the previous two models too. It sounded like a potential opening for Samsung to leap ahead.So the top brass at Samsung Electronics Co., including phone chief D.J. Koh, decided to accelerate the launch of a new phone they were confident would dazzle consumers and capitalize on the opportunity, according to people familiar with the matter. They pushed suppliers to meet tighter deadlines, despite loads of new features, another person with direct knowledge said. The Note 7 would have a high-resolution screen that wraps around the edges, iris-recognition security and a more powerful, faster-charging battery. Apple’s taunts that Samsung was a copycat would be silenced for good. "
You can continue reading here
The truth wasn't yet known of what the root cause could have been.
From the Wall Street Journal, "the cause of the fires ultimately depends on the battery within each Note 7."
How they were able to get this out and how true it was shows the depth of the fact finding they did before releasing the news. The report,
"Samsung used two different suppliers for the Note 7’s battery – Samsung SDI and the Hong Kong-based Amperex Technology Ltd. In the case of batteries from Samsung SDI, Samsung found that the batteries didn’t fit inside the phone properly because they were irregularly sized, an issue which caused overheating.
Once Samsung recalled the phones with SDI batteries in them, it turned to ATL to ramp up production on the batteries for replacement devices. However, this increased demand led to manufacturing defects which once again caused the batteries to overheat. These defects were at the center of the second Note 7 recall, which is when Samsung decided to pull the plug on the phone altogether.
That’s what the Wall Street Journal’s sources – unnamed people familiar with the matter – say, at any rate. A previous teardown of the Note 7 showed that there wasn’t enough room for the battery to swell during normal use, which put additional pressure on it. That pressure could cause the positive and negative plates within the battery to touch, which in turn would cause it to ignite." Culled from https://www.slashgear.com/galaxy-note-7-battery-fire-investigation-what-you-need-to-know-23472652/
And now from the horses' mouth meaning from Samsung, words have come out and I don't think this should be a barrier to the trust and dedicated patronage the company had enjoyed but rather prove their dedication and loyalty to customers wellbeing and safety.
They really bore the responsibility.
Watch the video here from Tech Event youtube channel
I don't understand that language but I like the man's thick voice.
As a matter of fact it is good the problem has been traced to the battery. I think it simply implies that the Samsung Galaxy Note 7 only and really needs a very good suitable battery and that should be qualitatively provided for the phone without rushing. Why waste resources when the problem has been identified?
They have produced devices which stood the test of time and proved the quality of their products. If Lithium Ion battery won't suffice then, produce standard Lithium Polymer which would be suitable for the device. As it is true that lithium polymer batteries are safer and not prone to cause danger like lithium ion.
My infinix Hot X507 came with a 2000mAh Li-ion battery which barely serves me 4hr per day and six months later it(the battery) was swollen due to the multi tasking rigors I put the phone through, I had to source for a 2500mAh Lithium Polymer that is presently doing the job well. No one has sued any company for a swollen battery because I simply enjoy my Infinix X507 phone with a Li-Polymer battery which serves me longer hours.
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